Privacy Policy

This Privacy Policy explains how Eastward Bound Technology Limited ("Company," "we," "us," or "our") collects, uses, shares, and safeguards information when you use our website at https://snipz.ai and any related products or services that link to this policy (collectively, the "Services").

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of the Services.

Company address: Room 9042, 9/F, Tower B, Chung Mei Center, 15-17 Hing Yip Street, Kwun Tong, Kowloon, Hong Kong. Contact: [email protected].

1. Definitions

• Account: A unique profile created for you to access all or parts of the Services.
• Cookies: Small files placed on your device that store details of your browsing history and preferences.
• Device: Any device that can access the Services, such as a computer, mobile phone, or tablet.
• Personal Data: Any information relating to an identified or identifiable individual.
• Service Provider: Any natural or legal person who processes data on behalf of the Company (for example, hosting providers, analytics vendors, customer support partners).
• Usage Data: Data collected automatically, either generated by your use of the Services or from the Services' infrastructure itself (for example, page visit timestamps and device identifiers).
• Website: Snipz, accessible at https://snipz.ai.
• You: The individual using the Services, or the company or legal entity on whose behalf such individual uses the Services.

2. Information We Collect

Personal Data You Provide

When you interact with the Services, we may ask you to provide certain Personal Data that can be used to contact or identify you. This may include:

• Name
• Email address
• Account credentials and profile details
• Payment or billing information (processed by our payment partners)
• Content you upload or generate through the Services

Usage Data

We collect Usage Data automatically when you use the Services, such as your IP address, browser type and version, pages visited, time and date of visits, time spent on pages, unique device identifiers, crash logs, and other diagnostic data. When you access the Services from a mobile device, we may also collect device type, operating system, mobile browser type, and other device identifiers.

Cookies and Similar Technologies

We use Cookies, pixels, tags, and scripts to operate and improve the Services. You can instruct your browser to refuse Cookies or to indicate when a Cookie is being sent. If you do not accept Cookies, some parts of the Services may not function properly.

• Essential Cookies: Necessary to provide core website features, authenticate users, and prevent fraudulent use of accounts.
• Preferences Cookies: Remember your settings and choices (e.g., language).
• Analytics Cookies: Help us understand how the Services are used so we can improve performance and user experience.

3. How We Use Your Information

We process Personal Data for the following purposes:

• Provide, operate, and maintain the Services.
• Manage your Account and enable you to use features available to registered users.
• Fulfill and administer purchases, subscriptions, and contractual obligations.
• Communicate with you about updates, security alerts, and administrative messages.
• Provide customer support and respond to your requests.
• Analyze usage, monitor performance, and improve the Services, products, and user experience.
• Send you news and special offers about products or features similar to those you already use, unless you opt out.
• Detect, prevent, and address technical or security issues and fraudulent activity.
• Comply with legal obligations and enforce our terms and policies.
• Evaluate or conduct a merger, acquisition, financing, or asset sale.

4. Sharing Your Information

We may share Personal Data with: (a) Service Providers who assist with hosting, analytics, support, payments, and similar services; (b) affiliates and subsidiaries that are required to honor this Privacy Policy; (c) business partners to offer or provide services to you; (d) other users when you share information in public areas; and (e) third parties when you consent to such sharing.

We may also disclose information: (i) to comply with legal obligations or valid governmental requests; (ii) to protect and defend our rights or property; (iii) to investigate or prevent potential wrongdoing; (iv) to protect the safety of users or the public; and (v) in connection with any merger, sale of Company assets, financing, or acquisition of all or a portion of our business.

5. Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce agreements. Usage Data is generally retained for a shorter period unless needed to enhance security, improve functionality, or we are legally required to retain it longer.

6. International Data Transfers

We operate globally. Your information may be processed and stored in countries outside your jurisdiction, including the United States and Hong Kong, where data protection laws may differ. By using the Services and providing information to us, you consent to the transfer of your information to such jurisdictions. We take reasonable steps to ensure that transfers comply with applicable law and that your data remains protected.

7. Your Rights and Choices

Depending on your location, you may have rights under applicable law to access, correct, update, or delete your Personal Data, object to or restrict certain processing, or request data portability. You can manage some of your information in your account settings, or you can contact us at [email protected]. We may ask you to verify your identity before addressing requests. We may retain certain information where we have a legal obligation or legitimate interest to do so.

8. Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect Personal Data from children under 13. If you are a parent or guardian and believe your child has provided Personal Data to us, please contact us so we can take appropriate action. If we learn that we have collected Personal Data from a child under 13 without verified parental consent, we will delete that information.

9. Security

We use commercially reasonable safeguards to protect Personal Data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

The Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the content, privacy policies, or practices of third parties. We encourage you to review the privacy policies of every site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page and update the "Last Updated" date above. We may also provide additional notice as required by law. Your continued use of the Services after changes become effective means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Eastward Bound Technology Limited

Email: [email protected]

For terms governing your use of the Services, please review our Terms of Service.